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TERMS AND CONDITIONS
Replacement Commercial Parts Warehouse, Inc. and Sohar's All Season Mower
Service, Inc began over twenty-five years ago and since its inception we have
take pride in our excellent customer service and sales departments. Original and
Aftermarket parts offered on our website are manufactured by their respective
companies and are available only through us as a goods reseller. Sohar's and
RCPW reserves the right to substitute alternate aftermarket parts for similar
aftermarket parts (we will not substitute aftermarket parts for original parts
without express consent from the customer).
Prices are subject to change without notice.
Replacement Commercial Parts Warehouse, Inc and Sohar's All Season Mower
Service, Inc are not responsible for typographical errors. Please note that some
artwork/graphic images on this website is for item/part representation only and
does not represent that actual part that is being purchased. If you are unsure
about a part please contact us in advance before ordering.
Phone Ordering
is available during our business hours only. Call Toll-Free at 1-800-937-7279 or
local 330-467-1332. To order by fax please use our fax number at 330-468-2426.
Please note that during normal business hours call volume is very high and we
may not be able to immediately take orders. If possible, please use our online
cart service. If you are calling for parts lookup please have part numbers or
your model/serial information ready before calling for best service.
Limited Warranty
Replacement Commercial Parts Warehouse Inc. warrants its parts to be free from
defect in material and workmanship under normal use and service for a period of
30 days from date of purchase.
Terms of Sale
There is no minimum order, however all orders under $7 are subject to a $5 small
order fee. We offer payment via credit card including Visa, Mastercard, Discover
and American Express as well as payment via Cashier's Check or Money Order. We
do not accept personal checks as payment.
Hours of Operation
We are open Monday through Friday, 9 AM to 4:30 PM (Eastern Standard Time) and
are closed Saturday and Sunday and all major holidays.
Returns and liability
Please email ahead for return authorization form and a return form will be sent
to you. Liability under this warranty is limited to replacement of parts or
refund. This warranty shall not apply to any part which Replacement Commercial
Parts Warehouse Inc., in its sole judgment determines whether the part has been
subject to misuse or improper installation. Sohars All Season Mower Service Inc
& Replacement Commercial Parts Warehouse Inc. shall not be liable for any
injury, loss, or damage arising out of misuse, abuse, lack of reasonable care,
or misapplication of our products.
We are not responsible for unseen delays for "special ordered" items, or
production delays as they are beyond our control.
If we have made an mistake in shipping parts, we will assume only the
responsibility of purchase price and shipping both ways. Items are to be
returned in new condition and shipped in the manner we specify. You will not be
charged a restocking fee.
All Returns are subject to a 25% restocking fee.
(Shipping charges are not refundable)
"Special Order" items are not returnable.
(Decks, Bag Kits, Engines, Accessories, and factory ordered parts.)
If we have sent you a part that is wrong, and you provided the part number, you
are responsible for all return freight and any incurred expenses.
We can not accept any returned electrical merchandise, per industry standard. We
also CANNOT accept returns of Gaskets, Seals & Electrical Items. Also, we do not
accept returns on parts or equipment that have been installed or assembled.
Returns must be made within 30 days of receipt of your order. No returns after
30 days will be accepted.
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