TERMS AND CONDITIONS

Replacement Commercial Parts Warehouse, Inc. and Sohar's All Season Mower Service, Inc began over twenty-five years ago. We take pride in our excellent customer service and sales departments. Original and Aftermarket parts offered on our website are manufactured by their respective companies and are available only through us as a goods reseller. Sohar's and RCPW reserves the right to substitute alternate aftermarket parts for similar aftermarket parts (we will not substitute aftermarket parts for original parts without express consent from the customer).


Prices are subject to change without notice.

Replacement Commercial Parts Warehouse, Inc and Sohar's All Season Mower Service, Inc are not responsible for typographical errors. Please note that some artwork/graphic images on this website is for item/part representation only and does not represent that actual part that is being purchased. If you are unsure about a part please contact us in advance before ordering.


Phone Ordering

is available during our business hours only. Call Toll-Free at 1-800-937-7279 or local 330-467-1332. To order by fax please use our fax number at 330-468-2426. Please note that during normal business hours call volume is very high and we may not be able to immediately take orders. If possible, please use our online cart service. If you are calling for parts lookup please have part numbers or your model/serial information ready before calling for best service.


Limited Warranty

Replacement Commercial Parts Warehouse Inc. warrants its parts to be free from defect in material and workmanship under normal use and service for a period of 30 days from date of purchase.


Terms of Sale

There is no minimum order, however all orders under $7 are subject to a $5 small order fee. We offer payment via credit card including Visa, Mastercard, Discover and American Express as well as payment via Cashier's Check or Money Order. We do not accept personal checks as payment.


Hours of Operation

We are open Monday through Friday, 9 AM to 4:30 PM (Eastern Standard Time) and are closed Saturday and Sunday and all major holidays.


Returns and Liability

Please email ahead for return authorization form and a return form will be sent to you. Liability under this warranty is limited to replacement of parts or refund. This warranty shall not apply to any part which Replacement Commercial Parts Warehouse Inc., in its sole judgment determines whether the part has been subject to misuse or improper installation. Sohars All Seasons Mower Service, Inc & Replacement Commercial Parts Warehouse, Inc. shall not be liable for any injury, loss, or damage arising out of misuse, abuse, lack of reasonable care, or misapplication of our products.


We are not responsible for unseen delays for "special ordered" items, or production delays as they are beyond our control.


If we have made an mistake in shipping parts, we will assume only the responsibility of purchase price and shipping both ways. Items are to be returned in new condition and shipped in the manner we specify. You will not be charged a restocking fee.


All returns are subject to a 10% restocking fee.

(Shipping charges are not refundable)


"Special Order" items are not returnable. (Decks, Bag Kits, Engines, Accessories, and suppler/factory ordered parts.)


If we have sent you a part that is wrong, and you provided the part number, you are responsible for all return freight and any incurred expenses.


Canceled orders may be subject to a restocking fee. Please see our return policy for more information.


Returns must be made within 30 days of receipt of your order. No returns after 30 days will be accepted.