All of our recent testimonials are on Reseller Ratings. This is an archive of some of our past testimonials.

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Archived Testimonials (2016 and prior)

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Robert D. (Thursday May 26, 2016)
My order processed and arrived as given in your e-mails and automated messages. The humor included with some of them also is appreciated. Tell everyone involved in the processing that their work is appreciated by me, (if not by the weeds that are about to be cut down with the replacement part).
Merwin H. (Wednesday May 25, 2016)
Thought i'd take a minute to let you know your prompt service is outstanding....I recieved may order today.within 3 business days of ordering part's they were in my mailbox. I have a 1995 wheelhorse 520H just replaced pto outer bearing that i purchased from you.exact original part. Thanks so.....much. will absolutely buy from you again.But then again...mabe not? You see my wheelhorse never breaks hahaha...
Ted R. (Tuesday May 24, 2016)
Thank you so much for, Great customer service, knowledgeable sales rep, all parts were in stock, amazing point to point delivery. I ordered my parts on Friday and they were delivered Monday . Can't get any better than that. What a team effort. YaY.
John (Saturday May 21, 2016)
Order received today. Thanks for fast service! I bought a set of wheels from a local dealer and they were an off brand, cost more than these and the gears striped on second use. Thanks for quality OE parts.
Bennie M. (Tuesday May 17, 2016)
Just a little note to say how much I appreciate how my need was handled by your group. I have a Wheelhorse lawn and garden tractor that is 30 years old. It serves a real purpose on my property. After breaking a PTO belt, I found it impossible to find a belt in the area where I live. The belt was shredded in a way that to measure and get a replacement, you chances were slim. I went to the internet and found your company. After calling I was told by a man to look on the deck for a deck number.(the mower serial number was rubbed off) I did and called back the next day. This time I spoke with a lady. After a few minute conversation and her measuring a belt in stock, we thought we had the right belt. It was shipped and I had it put on. It was exactly right. Thanks for taking care of my problem. If I have another need for any of my power equipment, I plan on getting on touch with your company.
Duncan M. (Friday February 19, 2016)
Not only did RCPW have the trip spring that I could not locate anywhere in the state of Michigan, but they had it in my hands in two days. That allowed me to continuing plowing and meet my customers needs. I highly recommend them for your replacement parts needs. The web site is easily navigated, the email communication is not only timely but entertaining and their speed is amazing! I will definitely use them in the future.
Mike G. (Thursday July 23, 2015)
Just wanted to say thank you for the excellent, prompt service on my order. Especially for you having/getting parts for my 35 year old John Deere mower. Have said that, you can depend on my repeat business.
Kevin W. (Thursday July 23, 2015)
You guys do it right, third or fourth time I've ordered, always spot on. Keep it up!!
Ralph (Friday June 05, 2015)
Got everything yesterday and used the weed eater today. It works great!! Thanks for everything.
Scott A. (Thursday June 04, 2015)
Thanks to Ron for outstanding service, support and patience in getting this simple order made!!!!
Frank (Tuesday May 05, 2015)
Got the belts today. Just as ordered. I am very impressed with not only the great communication but also the fast service. I will gladly recommend you to all of my friends, and if I have any other needs myself you can bet I will be back.
Al C. (Thursday April 09, 2015)
Vic, earlier this week I ordered a rear wheel hub for my 1967 Wheel Horse T1067 - my antique passion. I had searched months for one that will fit. I received the hub today from your online store. Fits perfectly!!!! Thank you!!
Stanley B. (Saturday March 28, 2015)
Thanks to RCPW, my vintage Lawn-Boy mowers are still in operation.
Brett H. (Friday April 17, 2015)
Thank you! Just wanted to tell you that you are now my go to place for mower parts. I placed my order Sunday and received it Friday. Very impressed!
David P. (Monday March 30, 2015)
My long list of parts ordered were delivered as expected without any problems. On the back of the receipt, I took a moment to read the "special Note" by company President Vic. I was particularly impressed with his candor and straightforward comments. It's easy to see he cares about customer satisfaction and excellent service. This is my second order from RCPW and I expect there will be several more. It's very comforting doing business with a company like this. Very easy to recommend to others.
Sean M. (Sunday March 15, 2015)
First time experience with RCPW but definitely wont be the last.

These guys (and gals) are the best. Not only was it the best price online, but they went above and beyond to get me a part that NO ONE had in stock and the MFG (Ariens) was stating "no estimated delivery". I spoke with 3 different people and every one of them where genuinely concerned with me getting the part I needed. In the end, I ordered the part on the 8th and they got it to my door on the 13th.

Can't say enough good things. Thank you RCPW!
Todd (Thursday January 08, 2015)
Parts man gave the right no. to use on the web, and had 3 choices. Muffler came in days and fit perfectly, great service! I'll be back. Thanks
Bill W. (Thursday December 11, 2014)
I received the correct parts today. Thank you very much for the very excellent customer service!! Next time I need something, I will try you people first!
Rick K. (Thursday October 30, 2014)
Got my parts today, Thank you for the speedy service
Richard P. (Monday September 29, 2014)
It came just as ordered, very quickly and in good shape in spite of USPS's attempt to damage it. (kinda hard to do to mower blades). Thanks for carrying the OEM for our Scag.
Robert R. (Saturday August 30, 2014)
I want to thank you for a very satisfying experience, my order was not only correct but also very prompt shipping, i was very happy and when needed i certainly will do business with you again and also highly recommend your company to others, again thank you !
John H. (Monday August 11, 2014)
Thank you for providing great customer service and support as it is a rare thing these days. I promise to continue to do business with you as needed.
Nick (Thursday August 07, 2014)
Just wanted to advise that I received my parts today. Thanks for the excellent service. didn't have to pay any duty so that was a bonus.
Nick (Thursday August 07, 2014)
Just wanted to advise that I
Howard M. (Friday August 01, 2014)
Hi, thank you for the prompt way that you dealt with my order. It arrived in good time and in good order. As I am planning to return to the tools I will hopefully be looking to trade with you again. I find dealing with US companies quicker, more helpful and the orders are correct. Many thanks.
Curtis W. (Friday July 25, 2014)
Got my order today, all in order, thanks for prompt service
Ron B. (Thursday July 24, 2014)
I recieved my order this evening. Everything fit very will. Thank you for your quick service.
Rich R. (Saturday July 19, 2014)
Ordered a small item for the first time after seeing your site on the internet. GREAT SERVICE Both from your representative who took my order and shipping it within two days. Will definitely consider your company in the future. Thanks so much.
Eric F. (Wednesday May 21, 2014)
Item received. Thanks.
William M. (Tuesday May 06, 2014)
Thanks the order arrived today.
Amanda P. (Thursday March 20, 2014)
Just wanted you to know I received my parts today, thank you for great service. i also work at small engine shop selling toro, husqvarna, and almost every engine brand out there but no good source for echo parts. i will let our shop know! thx again!
Walter F. (Friday November 29, 2013)
Hope you are all doing well. I have just received the order in good condition. Thank you and I look forward to buying more items from you. Cheers.
Doug C. (Saturday May 31, 2014)
My parts came in. Thanks and really happy it all fit perfect. Back in business
David D. (Friday June 13, 2014)
Got it! This is the part I need. Thank you so much.
Dave C. (Wednesday September 11, 2013)
Order received and already installed. Thank you!
Curtis Y. (Saturday September 28, 2013)
Got It, Thanks. Great Service and Good Pricing.
Mike W. (Saturday November 09, 2013)
You guys are FAST. Thank you. I look forward to giving you more of my business!! I see you got the Stihl backpack sprayer. Thats on my shopping list before spring. I got most of my winter supplies BUT I do small engine repair over the winter. Will be in touch.
Mike L. (Thursday November 21, 2013)
Received starter yesterday, installed, works great. Thank you for your fast service again.
Kevin S. (Tuesday November 26, 2013)
Thank you for your services.
John M. (Thursday February 27, 2014)
James B. (Wednesday April 30, 2014)
Received, Thank you.
Thomas M. (Wednesday May 28, 2014)
Received = thanks, Tom.
Sam M. (Thursday June 26, 2014)
Items came today. Thanks.
Heikki M. (Tuesday August 20, 2013)
Hello! For your information, today I received the package. Excellent service from you and the USPS. Thank you.
Richard R. (Thursday June 19, 2014)
Ricky E. (Wednesday June 11, 2014)
Wow thanks for the super fast shipping I didn't think it was going to be that quick. I am very pleased with product I received your a great company!
Doug C. (Saturday May 31, 2014)
My parts came in. Thanks and really happy it all fit perfect. Back in business.
Walter S (Saturday April 26, 2014)
I received my wheels shipment today. Thanks much for your prompt attention to my order. I will certainly be recommending your online services to my friends and I will check other future needs with your site as well.
Al I. (Saturday April 19, 2014)
My order: set of 3 blades and an air filter . I still had an email from the last time I ordered these parts. I tried to order them again online, but the online order form couldn't find the parts by the numbers I had. I called and was quickly connected to a nice lady who helped me put the parts on order. The parts arrived quickly and in good shape. Ill be ordering blades for my other mower, soon. Thanks! A+
John C. (Sunday March 23, 2014)
Recently, I have placed two online orders for many different and hard to find Toro parts. Both orders were correct, complete,packaged well, and shipped out promptly. I want to thank you for the great service.
Michael V. (Wednesday January 15, 2014)
Got the part and have installed and works perfect.thanks for great service!!!
Steve (Saturday August 17, 2013)
I maintain the lawn mowers at my church, and I have ordered parts from RCPW/Sohar's now several times. We've received the best quality parts each time, at good prices and good service. Having the parts lookup diagrams is very helpful, and I will always look here first for what I need.
Chester Y. (Wednesday July 24, 2013)
Vic , thanks so much for the quick shipping of my coil replacement. I have installed the two coils in my lawn mower and the power I now have is a great improvement. Problem fixed! Had to nip out a very small corner to fit the coil, but only a sliver later and it fit fine. Again, thanks so much for taking the time to check your parts for a better fit. It is refreshing to deal with a company that is truly customer-centric.
Kemuse (Tuesday May 21, 2013)
I'm totally satisfied with the purchase of the parts I order for my Ryobi 30cc weed eater. The shipment was fast, and I could have not been more pleased. I will do business again and will recommend to all I know. Thanks again.
Bill V (Tuesday May 21, 2013)
Recieved the new solenoid, every thing works great. Thank you so much for the great service. It's nice to know there are still businesses like RCPW out there. When the first one didn't work I expected a big hassel. You have a customer for life & I will recommend your business to others. Thanks again, Bill
Serenity Land and Lawn Company (Sunday May 19, 2013)
This was the first time Our company used your Online Store, the Items we were looking for were out of stock, an older harder part to find. Not only did customer service answer any of my questions, but when the issue of availability came up your employee took the extra step and called the warehouse to make sure we could get it!! Not only was the part cheaper by as much as half and more than any other competitor Out of stock to my door in less than a week. AMAZING!! Our business will definately look to your store for answers and parts in the future.
Guy (Thursday April 18, 2013)
Prompt personnal attention
Randy Lumpkins (Thursday April 18, 2013)
Great selection of replacement parts
Heavy D (Wednesday April 17, 2013)
Less expensive than others
Fred W (Tuesday April 16, 2013)
I repair outdoor power equipment as a sideline, and have purchased parts through rcpw only a few times. I have found their site very easy to navigate, and their parts lookup has been been much easier than other parts suppliers. This is a huge benefit for me, as I am not the most literate individual when it comes to computers.
Jerry R (Tuesday April 16, 2013)
Great experience, easy to find prodoct I wanted and multiple ways to pay for purchase. Great price.
Gilbert D (Tuesday April 16, 2013)
Thanks to your knowledgeable staff.
JoeM (Monday April 15, 2013)
Great to buy from!
map (Monday April 15, 2013)
excellent prices on parts.
Blaine S (Sunday April 14, 2013)
Very easy to use. Great experience.
Jerry (Sunday April 14, 2013)
quality parts/ fast delivery
Powered by the Complex (Saturday April 13, 2013)
our lawnmower race team Powered by the Complex as sponsored by E3 spark plugs relies on RCPW for all of our cheng chin tires. I love the fact that the products are drop shipped locally and i recieve them in 1 or 2 days reliably.
Kipper (Thursday April 11, 2013)
Good prices,easy format
Richard G (Thursday April 11, 2013)
easy to find parts list
Brian W (Tuesday April 09, 2013)
This was one of the few sites outside of the manufacturer that I found to carry OEM parts.
dan (Tuesday April 09, 2013)
good prices
luckydog (Monday April 08, 2013)
They were one of a few sites that let me search this part number and carried the item.
Mike (Monday April 08, 2013)
Prices are very good and easy to find what parts you need
Robert N (Sunday April 07, 2013)
Happy to find a company that carries all the parts I need.
Normie (Sunday April 07, 2013)
Their shipping cost was much less than anyone else and their product is zinc plated.
jbarmy (Sunday April 07, 2013)
Parts at a discount from manufacturer
golf$nut (Saturday April 06, 2013)
nice online shopping experience
Brian D (Saturday April 06, 2013)
I always been very happy when ordering from RCPW. Thank you.
runner (Saturday April 06, 2013)
good price, quick service.
Bridget C (Saturday April 06, 2013)
This was the only place I could find the part that I needed.
nubbins (Friday April 05, 2013)
very good prices, cheaper than other online stores. The shipping prices were fantastic!!!
Little T (Friday April 05, 2013)
Pleased with ease of placing order.
james h (Wednesday April 03, 2013)
Best prices I have found anywhere. Thanks for keeping prices low.
Aaron M (Wednesday April 03, 2013)
After getting three comparitive prices for the item purchased, RCPW was the most cost effective. Ordering was a breeze and I completed the order in about 15 minutes.
David H (Wednesday April 03, 2013)
Folks in shippping and returns were extremely helpful in returning parts that I ordered incorrectly
1st timer (Tuesday April 02, 2013)
Very easy site to shop. We will see how quick item arrives.
B&B (Tuesday April 02, 2013)
Nice easy to use site
MowingQueen (Monday April 01, 2013)
I appreciated the immediate response that I got to the email question that I sent.
Watson (Sunday March 31, 2013)
Very knowledgeable and friendly. All questions are answered promptly and I've never felt I was inconveniencing anyone. They seem like they want to assist you. Stuck living where I am, it seems like a whole new concept that someone actually enjoys working. They are my ONLY power equipment parts supplier!"Brokelever
muddpie1 (Saturday March 30, 2013)
enjoy shopping there
Jeffrey W (Saturday March 30, 2013)
great source for power equipment parts.
MARK E (Saturday March 30, 2013)
They have what you need 99% of the time
Donald T (Thursday March 28, 2013)
i checked a lot of sites and yours was the best price. hope the part fits right.
Andrew S (Thursday March 28, 2013)
Every part under the sun and excellent international shipping rates. Thanks!
JEB (Wednesday March 27, 2013)
I purchase replacement mower parts from Sohar's last year and was very satisfied. Good prices and service.
Leggo (Wednesday March 27, 2013)
Vic was most helpful and courteous
Jess (Wednesday March 27, 2013)
I love finding what I want and ordering it with NO hassels
Evan W. (Tuesday March 26, 2013)
excellent site,easy to use,nice selection
Richard H. (Monday March 25, 2013)
happy,to find a company for my small engine repair,to make parts hunting easy for our business,thank you for supporting my repair shop as a disabled army vetern of the united states.would love to make our business,to you number one. thank you kindly.
Isa (Monday March 25, 2013)
You have one of the most intuitive WEBSITE to order parts.
Rich (Monday March 25, 2013)
RCPW was the only place that had the part I needed!!!!
Max98327 (Sunday March 24, 2013)
Web search got me here, price and shipping made the sale
charlie (Friday March 22, 2013)
Very satisfied with the transaction however shipping options were not specified or the time frame for delivery.
Gordo (Thursday March 21, 2013)
Easy parts search and fast payment check out.
Brian (Thursday March 21, 2013)
nice site, looking forward to getting the product
Stephen (Wednesday March 20, 2013)
great site...........
jerry (Tuesday March 19, 2013)
easy to order from
rusty (Tuesday March 19, 2013)
Ease of product and availibility to my liking.
Jeff (Monday March 18, 2013)
Competitive, easy ordering of parts. Simplecwebsite
Art (Sunday March 17, 2013)
I like your online its easy to locate what your looking for and it has reasonable prices
TAMMY (Sunday March 17, 2013)
Good company to deal with
B.N.G. Alec (Saturday March 16, 2013)
Always satisfied with my orders from RCPW and I would highly recommend to friends looking for parts.
Bo (Saturday March 16, 2013)
Good price & delivery on previous order.
dcmorris01 (Monday March 11, 2013)
Easier to use than the manufactures. Their site could not find my model number.
Bullit. (Friday March 08, 2013)
to me it is a wonderful experience, is so easy to locate parts for mowers and different brands.It's a relief! thanks.
R.T. Cherry (Friday March 08, 2013)
would be remiss in not passing on,a note of thanks to phil in parts. He took the time to help me when uaually i get please hold while i get someon eles to assit you" phil did not! once again thanks for your help in this matter."
Doug R (Friday March 08, 2013)
Very lear and concise web page picture of product is great. Price is even greater. I will definately shop here again
Rocky (Thursday March 07, 2013)
Site easy to navigate and quick purchase
Donald (Monday March 04, 2013)
Would be great if there was a free shipping limit ie. free shipping for orders $100.00 and over. The website is user friendly and easy to navigate.
uminchu (Sunday March 03, 2013)
Website was easy to use. I liked the display of lower priced options.
Stuart (Sunday March 03, 2013)
Refreshingly helpful, professional and prompt service. Staff very helpful on the phone and very patient.
Garden Man (Sunday March 03, 2013)
They have a great selection of parts. I ordered parts for a 40 year old tractor.
jeff (Saturday March 02, 2013)
Prices on light boxes are the cheepest i found
Spooky (Wednesday February 27, 2013)
Your phone representative was very helpful in finding p/n for the cable I needed. Tried the local Toro dealers here in Ft. Lauderdale and the parts houses, no one knew what cable or p/n I was looking for. Your rep. had the info for me in minutes. Thanks to his help, this equipment repair can now be completed. Thank you for making my day go forward!!
John (Wednesday February 27, 2013)
Website good for finding parts. Charges clear before wasting a lot of my time. Shipping high for small cheap item
ramfire308 (Tuesday February 26, 2013)
Always the right part, great prices and quick delivery
John (Sunday February 24, 2013)
Lower prices than from the dealer.
Bruce (Saturday February 23, 2013)
Great experience, return user here....
Ethel (Saturday February 23, 2013)
very good
destindave (Saturday February 23, 2013)
very satisfied
MowerRat (Saturday February 23, 2013)
I wanted a one stop shopping experience for my lawn mower parts. Only RCPW actually had every part I needed(engine parts/gaskets/belts/misc). Beats ordering from multiple sites and paying multiple shipping fees. Prices were very reasonable.
budda (Friday February 22, 2013)
good experience Shipping seemed a little high
Stanley (Friday February 22, 2013)
I like your prices!! Went to Sear's and they were $30.00 higher priced
JT (Friday February 22, 2013)
Over all I had a pleasant experience ordering parts through RCPW
rudy (Wednesday February 20, 2013)
Very good web site to find replacement parts for my snow blower.
lawnguy (Wednesday February 20, 2013)
some of your prices are slighty higher than your competor , but you have wider slection than they do. some offer a flat rate shipping charge
BrianT (Saturday February 16, 2013)
I was happy with the price but I did feel that the shipping options and pricing was not very reasonable.
Dean (Saturday February 16, 2013)
The whole process was very quick and easy and it didn't take long to fill out the information. I was very satisfied and look forward to doing service with you again.
poncho (Saturday February 16, 2013)
shopped here before.always pleased with products and service.
John (Saturday February 16, 2013)
Website good for finding parts. Charges clear before wasting a lot of my time. Shipping high for small cheap item
preacher (Wednesday February 13, 2013)
great site. fast service and good return policy.
poorboy (Wednesday February 13, 2013)
John (Wednesday February 13, 2013)
Hey Gang: I live in central *, I mean dead center of the state here in *, and man, was I bummed when my Ariens snowblower went down in that big snow we had last weekend. But with a quick search for the part I needed I landed on your site - lucky for me. I called in my order - the guy handling my request was helpful and knowledgeable and I promptly received it 3 days later, as promised, just before more snow this weekend. RCPW saved my back - machine is up and running strong - and the snow shovel looks good leaning against the wall! You'll get all of my business.
blackbird (Monday February 11, 2013)
Customer service was best ive had in a long time
tex (Monday February 11, 2013)
my most used site for scag mower parts.for several years.
old (Sunday February 10, 2013)
smooth shoping
David (Sunday February 10, 2013)
You had what I needed at avery good price.
Joe B. (Sunday February 10, 2013)
I appreciate the fact that I can get parts for such an old machine, thanks RCPW!
john (Saturday February 09, 2013)
Great site, everything I needed.
Bulldog (Saturday February 09, 2013)
Could not be easier to find parts. Had very frustrating attemps with local parts replacement dealers" No hassle-no fuss dealing with rcpw!!!"
Mike (Saturday February 09, 2013)
Thanks for the parts! Glad you have them in stock.
Duane (Thursday February 07, 2013)
Very Pleased with the ease of ordering through your company. The price was the best that I could find in my searches. Really hope that I will receive my order quickly. Thank You!
kebaakeri (Thursday February 07, 2013)
Fast answer and fast shipping
Robert (Tuesday February 05, 2013)
I have used this site before and find it to be one of the best for price and selection.
Curtis (Tuesday February 05, 2013)
Always great
Larry (Monday February 04, 2013)
This is my 2 nd order with you. So far, so good.
Struttmaster (Monday February 04, 2013)
Great easy to use site with excellent selection of equipment. A bit pricey but still good value compared to Australia
john (Sunday February 03, 2013)
great people to do business with
poncho (Friday February 01, 2013)
ordered here before.very pleased with service.will continue to use rcpw.
Kaz (Friday February 01, 2013)
Order was easy and I am waiting for my drive belt, Thank you
Hector55 (Friday February 01, 2013)
This is the third time that I've ordered parts for my snowthrowers. Partsare at a good price and delivery has alwas be in a good timely fashion.
ham (Friday February 01, 2013)
easy to order.product available, genuine parts
Jim (Monday January 28, 2013)
I needed springs for an old Snapper Snow Thrower. You located them by part number, had them in stock, and ship them inexpensively. I couldn't ask for more.
Rob (Monday January 28, 2013)
Very easy to order online.
Fast Eddie (Sunday January 27, 2013)
Good parts catalog, had everything I was looking for.
koji (Saturday January 26, 2013)
This site is highly recommend web shopping for snow plow parts.
Dan (Saturday January 26, 2013)
Great parts source
Nathan (Wednesday January 23, 2013)
Easiest web order I have ever done. Love your site.
Peanut (Sunday January 20, 2013)
I just like the prices,,,,,,,,period!!!!
showme1946 (Sunday January 20, 2013)
fast easy just what I needed
JK (Saturday January 19, 2013)
My first experience ordering from RCPW. It'd be best to fill a survey after my shipping quote is provided and then, if my order is completed and fulfilled.
tom (Friday January 18, 2013)
very low prices
az4ever (Friday January 18, 2013)
first time user
Ronald (Friday January 18, 2013)
First time I ordered part from this company. Will wait to see how long until I receive part before making a decision on weather I would order from them again.
Rodney (Thursday January 17, 2013)
Great website, very user friendly and easy.
Bent (Thursday January 17, 2013)
Always satisfied, have orderd several times
Thomas G. (Saturday December 01, 2012)
Thank you for excellent service and prices! The package arrived on base a few days ago, intact, prompt, and exactly as ordered. Exceptional!
Mary T. (Wednesday November 14, 2012)
my husband could not find this toro part anywhere i was brought in to locate for him. after several hours of online search i decided to call someone instead and im glad i did rcpw was so helpful in finding what we needed turns out there was a mistake on part# which was superceded to new part# no one else could help us out thank you very much rcpw
Fred K. (Monday November 05, 2012)
TOP-NOTCH CO. Here! Thank you for the extremely fast processing and shipping of my order. I placed my order on Wednesday and installed my parts on Saturday morning. OUTSTANDING online service!!!!
Mike N. (Sunday October 28, 2012)
Just wanted to say thank you for the super fast delivery of my chainsaw part. You said it would be a few extra days because it wasn't on your shelf but it arrived the next day. You must of had it dropped shipped. Thanks a lot it really helped. I'm trying to get the wood in before it's too late.
Keith L. (Friday October 26, 2012)
Ordered a Wireless Receiver Module for my Sno-Way plow. Shipping was super fast and RCPW had the best price. Trust me, I search, re-search, and search some more until I find the best deal. Will definitely be a repeat customer.
Rick L. (Friday October 05, 2012)
Hey guys I got my new charger for the lawn mower today and wanted to thank you for the prompt service. I have to admit I searched the internet and your prices are the very best hands down. Thanks again.
ragarm21 (Monday September 17, 2012)
was very happy with the speedy service i received on my order I will be a repeat customer
Tim O. (Tuesday May 29, 2012)
Great job with my order for four new Honda lawn mower wheels. The ordering process was user friendly and quick. The confirmation and package tracking you use is an electronic thing of beauty (love your system!). And my wheels arrived exactly as ordered, brand new parts that worked perfectly. Thank you for making this such a fantastic customer experience. I will not shop anywhere else. Please extend kudos to your entire team who made this happen!
Dave M. - Retired Small Engine Technician (Tuesday May 29, 2012)
Since I have retired I still do a few repairs for friends and neighbors. I have found that RCPW not only offers the best prices, they seem to always have the parts I need, even for some of the older machines. I would like to also mention that their web site is very user friendly when looking up the parts you need as well as ordering them!
Barry B. (Monday May 21, 2012)
Thanks a lot for the substitute. I always tell people here in Canada that you are a great company to do business with.
Dale L. (Sunday May 20, 2012)
I would like to thank you for your fast shipping and handling on my order. Everything works fine. Will surly keep you in mind for future items. Thanks again.
Tony (Thursday May 10, 2012)
Thanks guys, got my stuff today... mowing again tomorrow.
Joe G. (Wednesday May 09, 2012)
I received the part today. Thanks for the quick and courteous service, pleasure doing business with your company.
Clifford P. (Sunday May 06, 2012)
Just wanted to drop you a note to say how great a company I think you are. I came in very close to 2:00 on Saturday and you didn't rush me at all. You had the parts I needed and were very cheerful and helpful and I was able to get my mower back running thanks to your help.
Jim W. (Wednesday May 02, 2012)
Just received my order today. Thank you for the quick service.
G. S. (Monday April 30, 2012)
Being a woman--[and not knowing much about mowers other than how to use one]. Our mower had a carburettor fault and I was unable to purchase the part needed in England. I phoned your company and spoke with your service department who found the part number for the problem. Six days later the part was delivered to our home. Your service and staff are second to none. Thank you. Regards to all concerned.
Pete (Thursday April 19, 2012)
Just a quick note to Vic for the great service. The mower is running great. Thanks a million Vic. I'll be back when I need something else. Thanks again.
Joe P. (Monday April 09, 2012)
I ordered two parts from your company with shipping for 22.00 after 7:PM and got them in the mail today! I called on the phone and your guy sent me 2 schematics. Wow! What great service. Your company will always be #1 on my list.
Paul L. (Thursday April 05, 2012)
Thank-you! The correct wheels arrived yesterday and are on the mower. Was able to order the other parts. Greatly appreciate your effort and superb service!
Raymond H. (Tuesday March 27, 2012)
I only ordered the spring because it was inexpensive and I might lose the one I have. I'm very happy with the service I always get from RCPW. Thanks for getting back to me,keep up the good work.
Michael R. (Tuesday March 27, 2012)
Part received installed 2 acres of thick tall grass cut. I will definitely use you again. THANK YOU VERY MUCH
Paul B. (Tuesday February 21, 2012)
Hi, I recently purchased a replacement part for a Tecumseh engine, that was not available in Australia. I want to thank you for your very prompt service and reasonable prices. The item was shipped almost immediately, and received in quick time. Thanks to you I am able to keep my aging lawnmower in service for s few more years. I would happily recommend you to anyone looking for those hard to find spares.
Danny P. (Sunday February 19, 2012)
got my stuff. that was quick shipping.. thanks
Bob D. (Monday February 20, 2012)
I'm writing to say thanks for the outstanding service and very fast shipping. I received my order on Friday and everything is perfect. As my mower needs more service and maintenance parts, I'll be ordering from you. I appreciate your attention to detail and your outstanding customer service.
Samuel S. (Thursday February 16, 2012)
Brett & Sandra (Wednesday February 15, 2012)
Just to let you know that the goods that I purchased from you arrived today. They are exactly what I needed. Thank you so much for the understanding that you gave me in buying these products from such along way away.
Phil (Tuesday January 24, 2012)
Robert W. (Sunday December 04, 2011)
thank you for your great service i find everything for my lawn trators and garden tractors thank you
Karen K. (Saturday October 08, 2011)
Thanks for the quick response. We LOVE the fast, efficient service of your company.
Jonathan M. (Wednesday October 05, 2011)
Thank you so much for your fast shipping and great pricing. Your customer service is excellent and you always have the parts I need. Please pass this on to all your employees and a big hurray for all your good work. You have made my lawn care person very happy. Jon
Rick M. (Friday September 30, 2011)
This is the place for all your small equipment parts. Vic is one of the few people left that know what good service is. He is prompt to answer questions and always has top quality parts at low prices, what more could you ask for.
Keith W. (Thursday September 29, 2011)
Good Morning Victor. The part I ordered arrived yesterday, and I fitted it within a minute. Many thanks for your attention and service. Lawn mower companies in this country didn't want to know...... just wanted to sell a new machine! We have a lot to learn from people like you. Again many thanks. Best regards Keith, Ross on Wye U.K.
Chuck F. (Tuesday August 23, 2011)
Jack W. (Friday August 19, 2011)
Received my order yesterday and I just wanted to express my gratitude to RCPW Inc. Your prices are the best and delivery in 6 days with a reasonable shipping cost meets my needs. Thanks very much for the outstanding customer service.
Ronald K. (Friday August 19, 2011)
Thanks for the information! Great service!
Wade C. (Friday August 19, 2011)
The wheels arrived today. Thanks for the prompt service. We are happy.
Peter J. (Thursday August 04, 2011)
Many thanks for your excellent service. My ignition coil arrived yesterday and I am pleased that my mower is now OK and cutting away. I would like to thank you for your excellent and quick service, it was a pleasure dealing with an honest and professional company. I will certainly use you again. Many thanks again.
Dan G. (Wednesday July 27, 2011)
Ya done good, tell your supervisor I said so! If he wants to call, I will reaffirm.
Rosanna M. (Saturday July 16, 2011)
Our order arrived safe and sound Friday morning the 15th, very pleased with the parts and the service. Thank you.
Rich O. (Friday July 08, 2011)
Received my order today. You guys do great work!
Kevin L. (Wednesday July 06, 2011)
I am very happy with you folks thus far. Thank you for your integrity and professionalism, you're great Americans and you will always get my business.
Emelda C. (Tuesday July 05, 2011)
Thank you for the attachment and for all the help you have provided. It is really great to get such a quick response to my questions and you are really a great asset to your company. I never get this type of service from most companies and I just do not know how to thank you.
Barry M. (Friday July 01, 2011)
Thank you for the acknowledgement, look forward to receiving the parts, thank you for your excellent service.
Greg B. (Wednesday June 29, 2011)
I wanted to thank you so much for sending the exact part I needed. I got the part and installed it in about 15 minutes with my son. Couldn't have gone any better!
Emelda C. (Tuesday June 28, 2011)
Thank you very much for the information you have provided and someone from your office told me to use the tension on the belt. I will be out of the state in a week but will be ordering the belt and sending it to my daugter's house.
Rafael I. (Friday June 24, 2011)
Every thing is OK. Thank you for an easy and pleasant transaction. Excellent company and highly recommended.
Vore V. (Tuesday June 14, 2011)
I would like take this time to thank you sincerely for sending the lawn mower parts which I received in full yesterday.
Kelly B. (Sunday June 12, 2011)
I just wanted to take a minute to tell you guys you're awesome. I placed the order on Monday, received the items on Tuesday. Now that's service!
Tudy W. (Friday June 10, 2011)
I received the mower ignition coil in good shape on Monday June 7th. Thank you for your help and speediness regarding this order. My Lawnboy is once again in operation.
Gary G. (Thursday June 09, 2011)
Super quick delivery! One Day! Everything correct on my order! Outstanding Service!
Lori M. (Saturday May 21, 2011)
Thank you, thank you, thank you - those 3 deck wheels saved us $2000 for the new tractor we now don't need!!!! Thanks for being there!
Ron L. (Friday May 06, 2011)
Thank you for such fantastic service!
David S. (Friday May 06, 2011)
I received the replacement filters last week in excellent condition. I was very pleased with the speed and efficiency in which your company handled this situation. I'll definitely be ordering again as I maintain my pair of aging Toro Groundsmasters.
David V. (Wednesday May 04, 2011)
Thank you. I received the shipment today. Fast service.
Ian C. (Wednesday May 04, 2011)
You take customer service to a whole new level, don't you. Order dispatched in Ohio on Friday 29th April, arrives Glasgow, Scotland on Wednesday 4th May, within three business days, you ought to be proud of yourself. Many thanks for a wonderful service.
William S. (Tuesday May 03, 2011)
Order is perfect thanx.
Devin C. (Tuesday April 19, 2011)
I just placed my order with your company. Thanks for all your help.
Malcolm A. (Friday April 29, 2011)
Just to let you know I received my order today. Thank you for your prompt, efficient and courteous service.
Larry (Thursday March 31, 2011)
Order process was user friendly, received confirmation email and received product within 3 business days under stander delivery. Thanks RCPW.
Julie R. (Friday March 25, 2011)
Just wanted to say thanks for the prompt delivery. Couldn't believe it when my order arrived this morning. Many thanks, Julie.
Bruce C. (Monday March 21, 2011)
Thanks for the fast service and delivery. Mowers is back running. The site is user friendly.
Art H. (Thursday March 17, 2011)
Thanks so much for the great and prompt service!!! The package arrived this morning... my snow blower is now on the mend... and I'm a very happy camper (as I could not locate the split-bushings anywhere else). Thanks again for your hands-on involvement!!! Take care...
Joel B. (Tuesday March 08, 2011)
Thanks for my new carburator. It was delivered today right on time. Installed and primed one pull engine running like never before. Thanks again and I'll be coming back for return business.
Sam V. (Sunday March 06, 2011)
I purchased these skid plates [Roller-Skid # 1250] for my 200lb Ariens Sno Throw 28". I only wish I would have purchased them sooner. They make my snow blower handle like a 50 lb paddle type two stroke. Absolutely unbelievable how well these work. I am 34 and in good shape, after 10 minutes of using this machine my hands would hurt from it jerking around due to the steel scraping the pavement. These skids make it slide like it's on smooth glass covered in WD40, no kidding.
Frank C. (Wednesday March 02, 2011)
Thank you for keeping your promise to send the snow blower pieces as soon as possible. It is nice to find a company who stands behind what they say now adays. From now on I will use your company to buy my products and will turn others on to your company also. Keep up the great work.
Stephen M. (Wednesday February 23, 2011)
Thanks for the reply on my order and your fast prompt service thanks again in this matter.
Anthony C. (Saturday February 19, 2011)
Thanks to Melinda and all at RCPW for a job well done. I ordered this part on Monday 2/14 and had it in my hand on Wednesday morning 2/16. I will highly recommend you to anyone needing replacement parts and will surely use you again.
Brett M. (Thursday February 17, 2011)
Just a quick email to let you know my parts have arrived. Thank you for your prompt and efficient service.
Dean N. (Wednesday February 16, 2011)
I ordered snowblower parts on Sunday, got them today, Wednesday. No great snow storms to deal with. Parts needed to fix my blower were installed today. Thanks for coming to my rescue, great to deal with a company that lives up to "service makes our sales" because that will keep my coming back.
Robert C. (Monday February 14, 2011)
Just a quick note to say thank you... I have only ordered a couple parts for a mower and snowblower, but your service has been quick, your website has made it a breeze to order parts, and your prices are great! Thank you very much.
Dave L. (Tuesday February 08, 2011)
I would like too thank uses for your good, good, good services got the part in 4 days, keep up the good work!!!!! Thank to parts tech. I think his name was JAMES not for sure but good JOB and how about them PACKER, GO PACK GO!!! GO PACK GO!!!!!!!!!!!!!
Francesco C. (Tuesday February 08, 2011)
Thanks website was great definitely if I need parts again going to return to you. Have a good day thanks again!!!
Gary R. (Tuesday January 25, 2011)
I want to thank you for getting my order to me as quick as you did! You can consider me a new customer of yours! I will be ordering more parts in the next week for another snowblower. I did buy one part that I didn’t need and was wondering if its possible to return it? If not then that’s ok.
Ralph F. (Monday January 24, 2011)
Thank you. Your web site was by far so much more helpful than any other web siite. I have been looking for 2 days for replacement parts. It took about 5 minutes to find and process my order. Thank you again.
Hrvoje F. (Monday January 10, 2011)
Today (10th January 2011) I've receive your package and everything receive just perfect. Many thanks until some other time.
Jim J. (Thursday December 16, 2010)
I just wanted to follow up and say how pleased I am with the new Honda snow blower. I've used it several times this week with this latest snow storm. It starts so easily with the pull cord that I haven't even used the electric starter yet. It has handled fairly heavy wind packed drifts to 12 or 14 inches easily. Of equal importance is how impressed I am with the quality of my experience with Sohar's staff and service. Your friendly, professional and capable service are truly appreciated and will keep me coming back for service and equipment as I need them. Again, thanks for resolving this problem and best regards to you and your staff this holiday season.
Randall K. (Wednesday December 08, 2010)
Thanking you for your prompt processing service and delivery of my snow blower parts just in time for the next snow on Thursday...
Kay C. (Friday December 03, 2010)
Victor.......Thanks for the excellent service. The cap arrived and it fits perfectly on the lawnmower. I appreciate your help.
Klaus C. (Thursday December 02, 2010)
Hello, I would just like to drop a line, thanking your company on great service and timely delivery on order (# 2251-****-****). Will being doing business in the future.
Mark B. (Tuesday November 30, 2010)
Many thanks for your help and patience. All parts arrived and are correct. Hope to do business again soon.
Daron L. (Monday November 29, 2010)
I got home today to find a very pleasant surprise, a new recoil starter assembly for my mower! I was not expecting this in any way, and am completely surprised! This is great service. I can't wait until we have decent weather to try it. This could take a few months, I live in up-state NY, and we are getting 30-40 degree weather, so I don't think I'll be mowing frozen grass anytime soon! :) I am still curious as to what happened with the other parts, but will keep Sohar's at the top of my list next time I or a friend have a need for lawn mower parts... Thanks again for your help.
Bobby C. (Monday November 29, 2010)
The part was received and installed... it worked perfectly. Thanks again for helping me with this order and fast shipping. With the new part, I am good for another 25 years...
Lana M. (Wednesday November 24, 2010)
I received my order today, thanks. Your website was the only one that I was able to find this part and with service-so prompt. I will be using you in the future for all of my parts needs - there are many. I own a farm, manage a farm and am buying a campground. I'm sure you'll be hearing from me, not too soon, I hope. Thanks again.
Lana M. (Wednesday November 24, 2010)
I received my order today - thanks for your prompt service. I will definitely use you again for my craftsman parts.
John B. (Wednesday November 24, 2010)
Thank you for getting back to me so fast... you guys are A+
Tim M. (Friday November 12, 2010)
Thank you very much! The next time I need parts for my mowers, I will not shop anywhere else.
Ole J. (Thursday November 11, 2010)
Hi - I received the tires today - excellent packing. I also want to thank you for the excellent service and communication. I've found the experience of dealing with you professional and completely a pleasent transaction. Even with the extra $ for shipping, I purchased these tires at 30% less than I could have purchased locally (they also couldn't find any). I have referred you to many of my old time friends, relatives; many of whom own larger acreages. Hopefully they will order from you in the future. Thanks again.
Bob B. (Friday November 05, 2010)
THANK YOU: My order # ******* you shipped Monday PM arrived in perfect condition early Friday AM at my door (Canada). Thank you again.
Alison M. (Sunday November 07, 2010)
Hi, This part was received today, all fixed, mower runs great, I'd have no problem dealing with you again, thanks for all your help, you've been great thank you!
Eduard G. (Tuesday October 26, 2010)
Franky M. (Friday October 22, 2010)
Had to write and say thanks for getting the part to me. I put it in and voila the mower started right up and ran like a charm thanks again.
Fred (Thursday October 07, 2010)
I tried to find it but couldn't. You found them. GOOD JOB! Thanks again.
Mark G. (Monday October 04, 2010)
Thanks, mate. The order has arrived. Good doing business with you guys!!
Stephen S. (Sunday October 03, 2010)
Cheers friend, great stuff fitted and works perfect.
Graeme A. (Friday October 01, 2010)
Just to let you know the order arrived today. So till I need more parts - thank you all.
Jeff L. (Tuesday September 28, 2010)
No prob, I knew I was going crazy, but I really thought it when I saw the fan housing order. I appreciate it very much!!!
Bill M. (Tuesday September 28, 2010)
Michael F. (Monday September 27, 2010)
Received the mentioned item Friday. Thanks for the delivery. Very happy with the item.
Karla G. (Monday September 20, 2010)
I received my part on Friday, just with enough light to install and then get some grass cut!!!
Paul W. (Wednesday September 15, 2010)
Thank you for all your help. I will be sure to order more from you.
Gary K. (Wednesday September 15, 2010)
Thank you for the fast service. I received the part yesterday and was back running last night. I would highly recommend your service to friends. Thanks again.
Jim T. (Saturday September 04, 2010)
Thank you very much, and we are excited to have found your site. We have many applications in our line of work where we see your company being a great parts asset. Thank you for the great service and prompt attention to the issues... you have a new customer for life.
George (Saturday August 28, 2010)
Ordered spares for my MTD lawn tractor and they were delivered down under to New Zealand 7 days later... thanks... fantastic service!!! Much easier and cost more cost effective than using the NZ agent.
Ed S. (Thursday August 26, 2010)
Just a word to let you know my order arrived and was perfect, and delivered super fast. Great job as usual!
Bill C. (Thursday August 26, 2010)
Package delivered yesterday, took 1 day. Way to go - great, great service. Woohoo!
Sharon H. (Wednesday August 25, 2010)
Received it today - what great service! And they installed perfectly! Thanks!
Captain H. (Wednesday August 25, 2010)
I actually received the parts today. Thank you. I will definitely order from you again... Thanks again.
Richard M. (Wednesday August 25, 2010)
You, my friends, are the best. I got the belt yesterday... I wasn't expecting it until the weekend. Great price, super fast getting it to me even when you didn't have it in stock. Things always break at my house, any parts I ever need I'm checking your site first.
Keith L. (Tuesday August 24, 2010)
Thank you so much. I appreciate your fast action! Great customer service. Thanks again.
Steve S. (Monday August 23, 2010)
I received my order to day. Thank you for the fast service.
James S. (Thursday August 19, 2010)
Hello. I just wanted to let you know my order arrived this morning and I have already installed the part on my lawn mower. Thanks for the speedy shipment. The part was a perfect replacement! I have put your company in my favorites box. Thanks again.
Roy G. (Wednesday August 18, 2010)
I thank you very much. Spindles arrived today the 18/08/2010 and items are as described. Cheers, guys. Happy customer.
Glenn W. (Tuesday August 17, 2010)
Just a note of thanks. I know everyone is there to kick you in the butt when something goes wrong. No one, however, says thank you when everything goes right. I am only a home owner who needed some wheels for my lawn mower. Your website was easy to navigate. I called your parts department to verify the numbers and Andy was efficient, courteous and helpful. The wheels were delivered quickly and without problem. Once again, thank you for a job well done. I would recommend you to anyone in need of parts.
Larry M. (Saturday August 14, 2010)
Ordered new coil for my daughter's Lawn Boy on 08/09/10, received 08/13/10. Installed, pulled rope, started 2nd pull. Thanks for excellent service and correct part first time, and at a $20 savings from the local dealer. Thanks again.
Ed P. (Thursday August 12, 2010)
I received my shipment today... thanks for the speedy shipment of parts.
Brian B. (Wednesday August 04, 2010)
Recently I purchased a sector gear from you for my noma lawn tractor. That part was perfect and I thank you for your excellent service to me in the UK.
Wayne M. (Monday July 26, 2010)
Just to thank you. I recieved my starter and it works great. You saved my 26 year old argo from the junk.
Ron K. (Saturday July 24, 2010)
My part was backordered but as soon as they came in they were shipped immediately and I had them two days later. Excellent service and prices, reasonable shipping, and outstanding customer service.
Larry C. (Friday July 23, 2010)
I have received my order #2131-****-**** I have installed the parts and am extremely satisified with the Prompness on completing my order.
Ted S. (Wednesday July 21, 2010)
Received order number 2132-****-**** today. Excellent service! I'll be back.
David P. (Friday July 16, 2010)
Great service. Fastest delivery I had. Order the parts yesterday and I have them in my hand today. Thanks for your help.
Dave B. (Thursday July 15, 2010)
I got a call yesterday afternoon from a young lady at your organization saying that my parts were ready for pickup. I rode over after work and picked my parts up at the front counter. This is the first time I have dealt with your organization and I would like to commend you and all your associates for their exemplary performance and customer service. I have already shared my experience with several friends and highly recommend RCPW/Sohar's to anyone looking for power equipment or replacement components. Thank you for the pleasant experience.
John B. (Friday July 09, 2010)
I like to thank your staff for it perseverance to fill a difficult parts order. I have received all my parts. Once again thanks for your staff's professionalism and courteous communication in this order.
Pamela I. (Friday July 02, 2010)
I recieved the starter on Wednesday and was mowin' on Thursday. Thank you have a great 4th weekend.
Michael M. (Tuesday June 29, 2010)
Appreciate the excellent service. I will order from you exclusively from now on.
Danny H. (Monday June 28, 2010)
Great response! I completed an order on 6/23/10 and received it 6/25/10. Thank you for such prompt and curtious service. A special thanks to Nate for ensuring my order was correct. *kudos*
Steve P. (Thursday June 24, 2010)
I just opened my mailbox and found a replacement part that I ordered from you guys on 6-22. Bravo, super customer service! That was easier than driving to a local parts store.
James H. (Tuesday June 22, 2010)
Just wanted to say thanks you all have been a big help finding me my tecumseh parts!
Jim S. (Monday June 21, 2010)
Wow! It was easy to use your website. Got the correct part and superfast delivery. Great doing business with you!
Susan W. (Saturday June 19, 2010)
You guys are great. I will be ordering from you again and I will tell anyone looking for parts about you. Thank you.
Walt H. (Friday June 18, 2010)
Thank you very much. You have very good customer service.
Irving M. (Monday June 14, 2010)
Just wanted to say a special "Thanks" for shipping this on Saturday. I received this morning (Monday) and was very surprised. Hopefully we can do more business in the future. Thanks again and have a great day!
David S. (Thursday June 10, 2010)
Wow wee!!! Great customer service!!! I will pass that along!!!
Jim O. (Wednesday June 09, 2010)
Bill J. (Tuesday June 08, 2010)
Thank you for the quick service. The item arrived in Monday's mail, as promised. A perfect match.
Ken M. (Saturday June 05, 2010)
Thanks for the quick response. I've ordered a pair of the handles.
Bruce S. (Friday June 04, 2010)
Thanks for your great service !!
C. S. (Friday June 04, 2010)
Just want to thank you for the fast delivery.
Thomas T. (Thursday June 03, 2010)
I must tell you I am very impressed with your company. My order has arrived today on UPS. Thank you, and I will be buying (and spreading the word) from you again.
Bernie G. (Tuesday June 01, 2010)
This is great news. Thank you. Excellent Customer Service!
Timothy R. (Sunday May 30, 2010)
Thank all of your extremely competent people for a job EXTREMELY well done. The part I ordered came fast and was the right part. It might seem mundane to you but to me, it is utter brilliance. Your company is now permanently in computer memory. Thank You!
Paul C. (Thursday May 27, 2010)
Just want to say, you give excellent service, and fast shipping. Want to thank you for the excellent service.
Tom L. (Wednesday May 26, 2010)
Ordered Sunday, part installed today. Just awesome. You had the lowest price, shipping and evidently fastest shipping, too. I am thrilled. Thanks a million. I will be back.
Mountain View Cattle Company (Friday May 21, 2010)
Hi, thank you for the super service. Got the parts today after just ordering them on May 19. Now I know where to go when I need parts for my equipment.
Harvey A. (Friday May 21, 2010)
Ordered part the 19th and got it on the 21st - even though I screwed up name and address. Great service.
Dave S. (Thursday May 20, 2010)
Your customer service is a whole lot better than Toro’s.
Ted W. (Monday May 17, 2010)
Hey RCPW, thank you for shipping my part so quickly! I really appreciate the service and will be getting the rest of the parts that I need from you.
Kathy W. (Monday May 17, 2010)
Thank you for your prompt responses.
Bruce H. (Monday May 17, 2010)
Got them Saturday and they are installed. Thanks.
Don P. (Tuesday May 11, 2010)
Thank you very much for the prompt and excellent service. All the parts were in pristine condition and installed without any issues. RCPW has the best prices on the internet and a very intuitive website. I will definitely be recommending your site to others. Consider me a very satisfied customer.
Tom T. (Tuesday May 11, 2010)
Just a quick note to say thanks, the order arrived in a timely manner, the order was as placed, packed well. This is the second order for me, the first was many years ago, these things do wear out! I'll be back when these parts wear out - I mow about 3 acres, it's overuse for what it is used for, running over saplings, branches, rocks here and there but my 17HP Murray just keeps on truckin' with your parts!!!! Very impressed with the quality and availability of your parts, yall do a fine job! Thanks to everyone at RCPW/Sohars for keeping my little tractor happy!!!!
Stephen H. (Thursday May 06, 2010)
I just received my parts! - very satisfied - I have your company in my favorites now. I'd be thanking you.
John S. (Tuesday May 04, 2010)
Thank you for the quick turn around and accurate information. We figured out the problem, thanks in part to you and I cut a part of the lawn tonight! Thank you again for your time provided to me and your professionalism.
Brad F. (Saturday May 01, 2010)
Parts were just what I needed. Great service, very satisfied.
Paul S. (Monday April 26, 2010)
Part arrived as expected, mower's back up and running. Thanks for saving me $20!
T. M. (Friday April 23, 2010)
Thank you for getting our parts to us in a timely manner. It is always great to do business with a company that stands by their word. Thank You!!!
John B. (Thursday April 22, 2010)
Thanks for following up I consider this to be great service from you and your company.
Barry (Wednesday April 21, 2010)
The customer focus is absolutely superb. I placed an order on Saturday for parts and the lawn died on Monday. I called late on Tuesday to cancel the order and they immediately went to the shipping department to stop the order and issue a credit. You saved me the headache of shipping everything back and being charged a restock fee.
Brian K. (Monday April 19, 2010)
Shipment and delivery exceeded my expectation after your initial shipment confirmation. USPS "rocks" up here, and we sometimes have to search for vendors that will use such a great service.
Doug B. (Thursday April 15, 2010)
Thanks for your quick service!!! This is quicker than I could get parts from here in town and I know they are the right ones! Again thanks!
Mike S. (Wednesday April 14, 2010)
Thank you for the prompt service. I received my order today. I will certainly contact you if I need parts in the future.
Lisa G. (Monday April 12, 2010)
Hi, just letting you know that we have received the part we ordered, and extremely quickly - thank you. We have fitted it and now have a working mower. We are very grateful as the same part to buy here in Australia was over $1,000.00 Aussie dollars. We will certainly contact you again should we need to.
Dan R. (Sunday April 11, 2010)
Thank you for your timely response and delivery!
Scott B. (Friday April 09, 2010)
Just want to thank you for the great service. I have an old but still useable lawnmower, needing some carb work. Bought the kit, and works great again. Super fast shipping and very good support. Thanks!
Charles R. (Wednesday April 07, 2010)
Great service. Very quick delivery. Ordered yesterday, received the blades today - does not get any better than that.
Roger T. (Tuesday April 06, 2010)
Thanks you so much for such a speedy delivery with my order... keep up the good job!!!
Walt B. (Sunday April 04, 2010)
I can't believe how fast I got my order. Double thanks.
Thomas L. (Thursday March 18, 2010)
I just want to thank you for all the help with my snow thrower. It works like a charm now.
Doug H. (Sunday March 14, 2010)
I recently placed a parts order. Thanks for the quick shipping and e-mail response, parts worked great!
Stephen S. (Saturday March 13, 2010)
The replacement cable showed up today. Thanks for the update, all your help with this and your excellent customer service. I will be a return customer and definitely recommend your company to my family and friends.
Ray T. (Thursday March 11, 2010)
Thank you for your prompt response, this is the first time I have used you site, with this type of service and the wide selection of parts I will definitely be a repeat customer.
Ginette B. (Thursday March 11, 2010)
With some delay I would like to thank you for your expertise. Your work is serious, honest and quick. It is with pleasure that found your site in France. Thank you and good day.
R. C. (Monday March 08, 2010)
Thank you for your good service.
Ben (Friday March 05, 2010)
I recieved the muffler today, thank you very much. I'm very happy to do business with you. Thank you, the muffler is OK.
John P. (Wednesday March 03, 2010)
Just wanted to thank you and your staff for your excellent service and reasonable pricing on a recent parts order for my riding lawn mower. I am a very happy customer! Thank you!
Graeme J. (Tuesday March 02, 2010)
I wish to thank you for your prompt service and expediting the part in good time. It is already fitted to the engine and there is now 'spark'... Might have to think about a new starter motor sometime... Cheers from down under...
Ned F. (Saturday February 27, 2010)
Just a note to say thanks for expediting the order for shear bolts I placed. They arrived overnight and just in time to get the snow blower fixed so I didn't have to shovel 18" of heavy snow. My back thanks you as well!
D. L. (Saturday February 27, 2010)
Got the tank in the mail yesterday. Great doing business with you and BOY do we need that blower today !!! Where is the sweet song of spring !!!
Tony C. (Friday February 26, 2010)
I want to thank you for all your help. If I need any more parts or my friends I will order from you! Thanks again! I will spread the word that rcpw.com IS THE BEST! Have a nice weekend.
Rob O. (Tuesday February 16, 2010)
Appreciate the follow thru, thats another reason why I'll be a repeat customer. I hate it when the little guy gets hosed by big business....
Vincent L. (Monday February 15, 2010)
Great customer service.
Steve S. (Tuesday February 09, 2010)
Just wanted to say thanks for the quick response on my order for some parts on my snowthrower. They came in time for me to repair and use it tonight to clear my driveway from today's snow storm. Thanks!
Wesley I. (Wednesday February 03, 2010)
Thank You, I really like working with you guys.
Larry K. (Wednesday January 13, 2010)
Needed a carburetor for my Troy Bilt Storm snowblower, the thing never ran right when I bought it 7 years ago. Sam from parts pointed me in the right direction for the part and I had it in 2 days, snowblower runs better than when the day I got it. Great service.
Gil M. (Sunday January 03, 2010)
I want to thank you for all the information you sent me. For now I salvaged my chain with a connecting link. Once spring comes I will be looking closer for other wear areas and replacement parts, then I will disassemble the whole chute. For now I will keep my fingers crossed. Again I thank you. For what ever.
Sue T. (Monday December 21, 2009)
We just got the wheels, and they are perfect! Thank you! Oh, and the others were sent out (back to you) on Saturday. Thank you again... we are to get a major snow storm Tue-Sat this week ;-( Happy Holidays!
Kevin C. (Monday December 21, 2009)
Thank you, your customer service is top notch!
Jerry G. (Thursday December 17, 2009)
Great service. I got what I ordered the next day and thank you for that. I'll remember your company when I buy next time and yes I do buy alot.
Randy (Wednesday December 16, 2009)
Thanks... that is good news... I'll be able to have that engine finished by the time the weather clears down here and the customer can put it into service and use... outstanding news.... you guy's have lots better contact than outdoor distributors... you will be seeing my name on future shipments.
Joseph R. (Tuesday December 15, 2009)
Whow! I ordered my part 25 hrs ago...and now its in my hands (and its the correct part & well made). This is excellant service with a PLUS. You have gained a customer for life & I'll be letting friends & family know about you. Happy Holidays!!!
Ronald A. (Thursday November 19, 2009)
Got the part - is perfect! Installed w/o problems! Thanks for the great support.
Gilles W. (Tuesday November 17, 2009)
I have just received the parts, thank you again for your help and great service !!!
Randy H. (Tuesday November 17, 2009)
Just wanted to thank you and your guys for helping me out with a problem I had with a snowblower. Rebuilt the carb but wouldnt throttle up drove me nuts and Petes first word was carb and manifold gaskets. Got them today and a float for another engine. Blower fired right up and no problems with idle or throttle-up. I know you taught me to always replace any gasket but looking at them they didnt seem bad. Wont make the mistake again. Anyways Thankyou again certainly couldn't have hired a better crew of mechanics.
Arthur B. (Monday November 16, 2009)
My snow blower arrived this morning and I couldn't be more pleased with my choice, your company was wonderful to deal with and the driver from R&L used a pallet jack and put it in my garage for me, there was no damage everything was in the box, the instructions were good it runs nice and quiet It works just like it is supposed to, you've gained a customer forever any thing I need I'll get from your company.
Jeff C. (Monday October 19, 2009)
thank you very much. always have had very good service from your company, and will continue to do business in the future. thanks
DW B. (Thursday October 01, 2009)
Thanks for shipping as ordered. Our AirTug is back in operation.
Jim J. / Springslake Wild Bird Sanctuary (Thursday September 24, 2009)
We have purchased several products from you over the past few weeks and his service and professionalism has been outstanding! You can be assured we will continue to purchase products from your company. Thank you for your superb support and service.
Ken H. (Thursday September 24, 2009)
Just to let you know I received my parts today, I would like to thank you once again for all your help. I think that you and your company have been very efficient in the way you have dealt with my orders and I shall certainly use you again in the future if I need to. Once again, many thanks
Dan G. (Tuesday September 22, 2009)
I really appreciate the prompt parts delivery. I found your prices on parts quite reasonable. My old Honda lawn mower started right up with the new ignition coil.
Greg T. (Monday September 14, 2009)
Thank you - received Friday 9/11/09 - works fine :) !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
J. H. (Wednesday August 12, 2009)
My self-propelled Snapper mower quit propelling recently. It is 30 years old, and I assumed I was now doomed. I was astonished that you not only offered OEM parts, but also after market alternatives. The parts arrived, they fit perfectly, and I'm back in business. Thank you.
Jan D. (Thursday September 10, 2009)
Thank you very much, the picture is a prefect match - like I needed to tell you. I truly appreciate your speedy response.
Alan M. (Wednesday September 02, 2009)
Thank you so much for your wonderful customer service. When I realized I ordered the wrong part and contacted you (late afternoon), you were able to change the order on the spot and even had it shipped out that same day! I couldn't believe I had the part in hand the very next day. That is what I call exceptional customer service! Thank you for making what could have been a real headache (i.e., wrong part ordered, sent, returned, etc.) into a very pleasant transaction. I know I will be using RCPW/Sohars again.
Paul A. (Wednesday September 02, 2009)
Cool I am impressed with myself, that was the one I thought I needed.. You guys are the greatest, quick replies, fast shipments, and a pleasure to deal with.. prefer to do business locally, it seems that all the local guys, either have no parts on hand, or don't want to be bothered with low cost items..
Robert M. (Saturday August 22, 2009)
I received my item today. I am very pleased with the price of the item and fast shipping. I will buy again from your company. Thank you
Gary R. (Wednesday August 19, 2009)
THANK YOU!!!!!!!!!! Everything works great!!!!!!
Peter B. (Thursday August 06, 2009)
Thank you for the quick shipping on my order. It was a pleasure doing business with you
John A. (Monday August 03, 2009)
I would like to take this opportunity to thank you and your team for the effort put in to get the Tecumseh oil filler parts to me here at the bottom of the world (New Zealand). I must admit that being such a small order I thought it may not have received the priority that it did. The parts arrived today and I have distributed them to friends who have run their mowers under shrubs and sheared off the top of the filler. Mowing lawns and washing cars is the main weekend pastime of most New Zealand males (fishing is a close 3rd), so you have made a few of us very happy. PS I live in a city of 1 million people and could not source this part locally, hence the approach to yourselves.
Bill K. (Friday July 31, 2009)
parts received today, everything fits properly, thanks again
Terry F. (Thursday July 30, 2009)
I received the coil you sent to me today. I was just about to give up on finding one until I run across you on E-Bay. I will definitely keep you in mind on future orders. Thanks for your fast response time and keeping me informed of my order. Will check your web site . Thanks again.
Allen H. (Wednesday July 22, 2009)
I received my chains the day after I ordered them. Wow. Fast shipping and perfect order. Thanks
George S. (Thursday July 16, 2009)
Thank you, you are awesome.
RL B. (Monday July 13, 2009)
Thanks for quick work! If UPS will do as good on the delivery, I should be able to get ahead of my grass.
Duncan C. (Thursday July 09, 2009)
I sincerely thank you for your efforts on this. You have gone the extra mile and it is much appreciated. Tell the owner for me that you are an invaluable asset to the company and should be compensated appropriately. Quite honestly, it is rare these days given the impersonal nature of Internet business transactions to get thoughtful service. Technology should always serve us and never result in depersonalizing our interchanges, putting distance between us, or depersonalize us..
Mike T. (Thursday July 09, 2009)
Received the order this morning...thanks and all looks good..Now to get them installed...
RL B. (Sunday July 05, 2009)
Gad! Zoots man!!! Don't ever sleep? Thanks for the unbelievably quick answer.
Wayne H. (Tuesday June 30, 2009)
Thanks for the fast service I recieved my parts today.
Chris J. (Tuesday June 23, 2009)
Just to say thank you for the superb service. My order arrived yesterday. A week for goods to be delivered from the USA to a small hamlet in rural France I think is quite something! Once again, thanks
Stewart W. (Thursday June 18, 2009)
I sent an email request to your company this morning asking for help finding a part for the Briggs engine on my Ariens lawn mower. Within 20 minutes I received a response from Nate offering assistance and asking for the engine's part #. After I got that info from my wife at home, I emailed it to Nate and within a short time he had identified the part that I needed. He even emailed the parts diagram. Because of his help, I have already ordered the part. I'm normally one to shop around, but chose not to because I felt that Nate's work had earned my business.
Mark (Wednesday June 17, 2009)
OK I'm a dinosaur It seems to work so I shall set to tomorrow. Thanks for all your help, some companies eg jacks small engines and MTD themselves didn't even bother to reply. Your service and helpfulness has been outstanding (and also your patience), I shall recommend your company most highly for its efficiency and speed of reply. Thanks for a job well done.
Tom M. (Wednesday June 17, 2009)
I just wanted to thank you for the service I received. The part was exactly what I ordered and it was an extremely prompt delivery. Thanks for the effort!
Jeff W. (Tuesday June 16, 2009)
Thank you! Thanks for the lightening fast shipment! Ordered Sat., part came today, mower now running again! I appreciate it. I will remember this and buy from you again and recommend you! (I will order the OPC switch soon!).
Mary S. (Monday June 15, 2009)
THANK YOU SO MUCH FOR YOUR HELP!!! My Dad decided that we need two of these so both of the front wheels are the same, so I've submitted my order for two from your website. You made it so easy for me! Thank you for your SPEEDY response and for the excellent customer service. Gold stars on your chart today!!
Tom S. (Monday June 08, 2009)
Thanks for your quick reply. I look forward to receiving the 2 'O'-rings. I am a repeat customer, and I look forward to doing more business with you in the future.
Dieter F. H. / The Pump Shop (Saturday June 06, 2009)
Thank you for your excellent service on my last order.
Max S. (Friday June 05, 2009)
Thanks for the update. Parts were received on 6/4/09 PM and installed. Then cut 2.5 acres of lawn. Many thanks for the excellent service.